TERMS AND CONDITIONS

Welcome to Norma’s Childcare! By enrolling your child(ren) and using our services, you agree to the following Terms and Conditions. Please read them carefully and contact us if you have any questions.

Terms and Conditions of Norma's Child Care

Enrollment and Admission

  1. Eligibility:

    • Services are available for infants, toddlers, preschoolers, after-school care, and summer camps.

    • Children must meet age-specific requirements for each program.

  2. Enrollment Process:

    • Parents/guardians must complete all enrollment forms, provide proof of immunizations, and submit emergency contact information before care begins.

    • A non-refundable registration fee of $[insert amount] may apply.

  3. Capacity:

    • Norma’s Child Care is licensed for a maximum of 16 children. Spaces are filled on a first-come, first-served basis.

Hours of Operation

  1. Operating Hours:

    • Monday to Friday 5:00 AM – 12:00AM

    • Closed on weekends and public holidays.

  2. Late Pickup Policy:

    • A late pickup fee of $[insert amount] per minute applies after closing time.

Fees and Payments

  1. Tuition:

    • Tuition fees must be paid weekly/monthly (specify), in advance, by [insert day, e.g., the first of the month].

    • Payment can be made via cash, check, or [insert accepted payment methods].

  2. Refund Policy:

    • No refunds will be provided for missed days or early withdrawals.

  3. Late Payment Fees:

    • A late payment fee of $[insert amount] will be charged for payments made after the due date.

Cancellation and Termination

  1. Parent-Initiated Termination:

    • Parents must provide at least two weeks written notice if they intend to withdraw their child from care.

  2. Provider-Initiated Termination:

    • Norma’s Child Care reserves the right to terminate services for reasons including, but not limited to:

      1. Non-payment of fees.

      2. Behavioral issues that compromise the safety of staff or other children.

      3. Failure to comply with these terms and conditions.

Health and Safety Policies

  1. Immunizations and Health Requirements:

    • Parents must provide proof of up-to-date immunizations as required by Oregon law.

  2. Illness Policy:

    • Children showing signs of illness (e.g., fever, vomiting, contagious diseases) must be kept at home.

    • Children must be symptom-free for at least 24 hours before returning to care.

  3. Medication Administration:

    • Medications will only be administered with written consent from a parent/guardian.

  4. Emergency Procedures:

    • In the event of an emergency, we will contact parents/guardians immediately. If necessary, 911 will be called, and the child will be transported to the nearest medical facility.

    • Parents must provide proof of up-to-date immunizations as required by Oregon law.

Attendance and Absences

  1. Notification of Absences:

    • Parents must notify Norma’s Child Care of any absences by [insert time, e.g., 9:00 AM] on the day of the absence.

  2. Vacation Policy:

    • [Insert vacation policy, e.g., "Parents are required to pay full tuition during vacation periods unless otherwise agreed upon."]

Food and Nutrition

  1. Meals and Snacks:

    • Nutritious meals and snacks are provided daily.

    • Parents must inform us of any food allergies or dietary restrictions upon enrollment.

Behavioral Expectations

  1. Positive Environment:

    • Norma’s Child Care promotes a positive environment for children. Corporal punishment or other inappropriate disciplinary measures are strictly prohibited.

  2. Behavioral Concerns:

    • Repeated disruptive or harmful behaviors may result in suspension or termination of services if unresolved after consultation with the parents/guardians.

Personal Belongings

  1. Items from Home:

    • Parents are responsible for labeling all personal items (e.g., clothing, bottles, backpacks).

    • Norma’s Child Care is not responsible for lost or damaged items.

Liability Disclaimer

Norma's Child Care will exercise all reasonable care to ensure the safety and well-being of every child. However, parents/guardians agree to release Norma’s Child Care from liability for injuries or accidents that may occur despite our best efforts.

Communication

  1. Updates and Notices:

    • Parents will be informed of updates to policies, closures, or other important notices via [insert communication method, e.g., email, text, or a posted notice at the facility].

  2. Concerns:

    • Parents are encouraged to communicate any concerns directly with staff or management.

Changes to Terms and Conditions

Norma’s Child Care reserves the right to amend these Terms and Conditions at any time. Parents/guardians will be notified of any changes in writing.

Contact Information

Norma’s Child Care

3204 SW Newberry Ave, Redmond, OR 97756, United States

Phone:(541) 279-1436

Email: [email protected]

Call us today to book your free session!

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Office: 3204 SW Newberry Ave, Redmond, OR 97756, United States

Call (541) 279-1436

BUSINESS HOURS

MONDAY – SATURDAY
5:00am - 12:00pm

SUNDAY

CLOSED

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